PRODUCTS & SERVICES

The LUTE solution will simplify travel distribution.

• LUTE breaks the legacy model and provides distribution
and supply chain technologies without the unnecessary associated lock-in costs

• LUTE provides large users with access to a cost-effective network  which connects to major airlines and suppliers

• LUTE offers and supports a variety of products and services 
allowing its customers to integrate and manage multi-content sources at the point of sale

LUTE provides a service that is unique among Travel Technology Companies – it covers the supply services for access to airlines and value added products to intermediaries.
The facility for direct access to airlines and the ability to provide a full range of airline products to intermediaries, including ticketing, makes LUTE unique.

LUTE focuses on sales and services such as customized front ends, multi-level support, data reports, training and ramp-up support. These services are vital to ensure that the new airline distribution model works and is supported within each local market.

The technology itself includes standard search and booking functions, ticketing functions as well as direct connectors to a wide range of inventories. It is a primary goal to support existing work-flows on both sides – airlines and intermediaries. BSP certification in many countries is just an example for this

approach with UK, USA (ARC) Germany, Spain, India and Canada already in production as well as BSP Weblink and many more in certification before the end of 2009. LUTE supports all forms of ticketing including e-Ticket, Ticketless and paper tickets.

The core of the LUTE distribution technology is the fully customizable LUTE Open Office Platform (LOOP)., which provides access to availabilities, fares and fulfilment. It  includes

• State of the art content-agnostic search and booking tools 
for conventional and brand new merchandising capabilities for travel buyers.
Includes Opensource and supported tools GUI, Webservices and  Traditional Command line tool (CommandPRO)

• Multi Source Content Aggregator, capable of integrating a full range of legacy networks  and alternative channel supplier direct, web, and other sources of product inventory and fare products

• Access to a wide range of private fare stores such as private and published fare databases 

• All forms of ticketing (BSP, ARC certified), airline ticket forms as well as ticketless 

• Business rules engine for specific travel sellers rules which enable them to provide  the right product at the right time to the right customer

• Add-on administration and support tools (user administration, reporting, etc.)

• Open accessible technology based on XML which fits into nearly every existing environment using standard industry protocols and standards such as the well-used OTA Model

LUTE’s customers are large-scale intermediaries, such as tour operators, consolidators, online travel agencies and agency networks who are heavily dependent on the need for optimized processes and access to complex products and fare content. LUTE supports themwith customized configurations which meet local needs, based on deep global knowledge and background.
We deliver Turnkey Implementation Services

• End-to-end system integration for large-scale intermediaries such as agencies,  tour operators and consolidators

• Customized workflows implemented by industry and technology experts in order to  maximize cost savings without workflow disruption. LUTE’s platform is designed from the bottom up  to serve the needs of next generation selling platforms while retaining familiar selling processes.

• First Level Support for all  user types (incl. local process knowledge)